Descriptions of transaction fees can be found further down in this guide.
Netvisor service charges consist of:
a fixed monthly fee (package)
any additional services (e.g. payroll and travel)
realised transaction fees (e.g. payments, bank statements).
Service packages
You can find the service package prices here: Netvisor price list and compare the features of the service packages here. You can manage service packages and services in use via Netvisor Store.
Pricing is based on the company's confirmed turnover class. The service is invoiced retrospectively based on the previous month's transactions from the package that is in use at the end of the month. Updating the service package immediately opens new features and closes features not included in the package.
Note__exceptions:
if you switch from the Basic package to another package, the transactions realised before the package change are charged, even if another package is active at the end of the month
if you switch from another package to the Starter package in the middle of the month, the transactions created during the validity of the previous package are charged according to the price list.
Other notes related to the Starter package
The Starter package includes:
1000 pcs of the most common transactions, more details here
Payroll for one person
Receipt scanning with the mobile application
Note: the Starter package does not include the Travel and account of expenses additional service. Receipt scanning with the mobile application is included in the Starter package, so there is no need to activate the Travel and account of expenses additional service separately for this reason.
User-based fees
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Payroll service
The charging basis for the payroll service is user-specific, i.e. the charge is added to the invoice if the service is active in the employee's data. The mere activation of the Payroll section in the Netvisor Store does not result in a charge. The Starter package includes the payroll service for one person.
Note:
a charge is added even if no payslip has been generated.
deactivating the employee does not remove the charging basis.
remember to close services also for persons who do not have a valid employment.
if you close the payroll service for an employee, the service and the charge end at the end of the current month.
You can view the status of the services in the employee list by selecting the columns for access rights and then "Payroll". If necessary, also check employees who do not have a valid employment. These can be displayed in the employee list via the "Show in list" button. You need the P role or all function-specific payroll rights.
You can find more detailed information and instructions for managing employee services here: Payroll and Travel sections billing bases
Travel and expense reports
The charging basis for the Travel and account of expenses additional service is user-specific, i.e. a charge is added to the invoice if the service is active in the employee's data and the employee has actually used the service during the month.
The charge-activating functions are:
creation of a travel expense report transaction when a new transaction row is created on the travel expense report. For example, if rows are added to a travel expense report in june as well as in july, a charge will be generated on the invoices for both months. Editing an existing row does not generate a charge.
receipt scanning with the mobile application. If the Travel service is activated in the middle of the month, receipts scanned before this are charged on a transaction basis.
There is no charge for acknowledging, approving, or paying a travel expense report.
You can view the status of the services in the employee list by selecting the columns for access rights and then "Travel".
You can view who has created a travel expense report and search for paid travel expense reports: Travel > Open travel and expense reports > Advanced search > Set the desired date range > tick "Show paid", leave "Search word" and "Employee" empty > Search.
You can find detailed instructions on the billing bases for the Travel and account of expenses additional service here: Payroll and Travel sections billing bases
Authorisation of auditor
The charge for auditor authorisation is based on the persons on the company's user list whose main company is Netvisor Tilintarkastajat. When a person acting as an auditor is removed from the company's users or the validity of the access rights ends, the charge ends at the end of the current month.
More detailed instructions can be found here: Auditor and tax auditor access rights
Bank transactions
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Factoring to financial institution
When a company has made an agreement with a finance company under which the finance company finances the company's receivables, the company's invoices are sent to customers through the finance company. On the Netvisor service invoice this is charged under the heading factoring to financial institution.
Payment
The debit of a payment transaction consists of payments sent to the bank, i.e. payments of purchase invoices and bank transfers. Payments do not include the payment of pay, which are charged on the invoice as Repetitive payment. Foreign payments constitute a separate debit under "Foreign payment". Payments imported into Netvisor via integration are charged under the product "External payment".
Reference payment
When a bank sends machine-readable reference payments to Netvisor, this creates a transaction debit. The debits for the reference payments therefore consist of the reference payment transactions that appear in the bank account.
Retrieval of account balance
Retrieval of account balance is charged when a customer requests a balance for a bank account in Netvisor using the "Update balance" function.
Bank statement
A bank statement charge is created when a bank delivers a bank statement to Netvisor in accordance with a payments traffic agreement. Bank statements can be found in Netvisor under the Financial management section.
Note: bank statements may arrive in Netvisor at the turn of the month only in the following month. As a result, the charge may not appear on the invoice for the month to which they relate. Thus, fewer bank statements may have been invoiced for the previous month.
Repetitive payment
When pay are paid from Netvisor, these transactions appear on the invoice as "Repetitive payment". A Repetitive payment differs from a regular payment in that when a payment is made through the Payslip section as a Repetitive payment, the payments are sent to the bank on a timed basis, i.e. they are received in the employee's account on the salary payment date defined in the material. Payments made through the other sections are sent to the bank as bank transfers, i.e. they are received 1-3 banking days after the due date.
Invoice sending and receiving
PDF-eLetter
PDF-eLetter printing service charges include sent sales invoices, vendor letters, and payslips. PDF-eLetter additional page charge is generated when there are more than one page sent, i.e. additional pages are charged separately. Also, if the print is made on both sides of the same sheet of paper, an additional page is charged. Charges for coloured and foreign printing services are charged separately according to the price list.
eLetter printing service (PDF)
eLetter printing service (PDF), colour
eLetter printing service (PDF), nat’l extra page
eLetter printing service (PDF), nat’l extra page, colour
eLetter printing service (PDF), Priority
eLetter printing service (PDF), Priority, colour
eLetter printing service (PDF), int’l
eLetter printing service (PDF), int’l, colour
eLetter printing service (PDF), int’l extra page
eLetter printing service (PDF), int’l extra page, colour
Invoicer notification (SI Message)
Invoicer notification, or SI message (SenderInfo), is a notification by which the billing company informs banks and consumers of readiness to send consumer e-invoices and direct payments. It acts as a consumer e-invoice agreement between the billing company and the bank.
Receiver notification (RI message)
Receiver notification, or RI message (ReceiverInfo), is an agreement between the consumer and the billing company for consumer e-invoicing. It is always linked to an existing SI message. Each consumer receives an RI message to the billing company, which informs the consumer's e-invoicing data. RI messages are sent to the billing company when a new consumer selects the company as their biller from their online bank. If the consumer's information changes, an RI message of type CHANGE is sent, and if the consumer wishes to terminate the consumer e-invoicing agreement, an RI message of type DELETE is sent.
Purchase invoice scanning service, Purchase invoice scanning service additional pages
A charge is generated when material routed to the scanning service (in PDF format via email or as a paper invoice by post) is scanned into Netvisor.
A transaction fee is charged for scanning and recognizing the invoice data. If the invoice has multiple pages, additional pages are charged per piece. Material that is not recognized as a purchase invoice is also scanned and charged the normal transaction fee. Pricing of scanned invoices is based on a volume category determined by the number of sales and purchase invoices.
Note: when the scanning service is closed on Netvisor's side, material is still sent to the company for 60 days after the scan account is closed.
We recommend that vendors are sent up-to-date invoicing addresses so that invoices are no longer sent to the old scanning service address. The invoicing address notice can be printed or sent directly from Netvisor.
Instructions can be found via this link.
Email document
The actions that activate the charge for an email document are sales invoices, sales orders, and electronic signature invitation messages sent by email.
Transaction-based purchase and sales invoices
Transaction-based sales and purchase invoice charges are added to the invoice for the month in which a voucher is created for the invoice.
For purchase invoices, a voucher is created when the invoice is verified and accounted for. For example, if a purchase invoice received in september is accounted for and verified only in december, the charge will appear on the december invoice.
For sales invoices, a voucher is created when the invoice is sent.
A charge is also generated if you manually record ML vouchers
If you want to view vouchers in more detail, vouchers can be listed based on the voucher's posting date or creation date. This filter makes it easier to trace specific transactions and better shows when the voucher was created in the system compared to its accounting date. You can find transaction-based invoices that appear on Netvisor service invoices in the accounting reports section on the Voucher browsing report by selecting the dates "By voucher creation date" and the desired voucher type.
Note: in the Basic package, sales and purchase invoices always generate a transaction-based charge and, in addition, a charge based on the receiving or sending channel. In other packages, only the receipt or dispatch channel charges are applied.
If you switch from the Basic package to another package, the transactions realised before the package change are charged, even if another package is active at the end of the month. For this reason, the same month's invoice may include a charge, for example, for the Core package and for transaction-based sales or purchase invoices.
If an incorrect invoice is received in the ledger and it is deleted or invalidated, no charge will be made.
E-invoice attachment
A charge is generated when an attachment is included with an invoice sent as an e-invoice.
Sending of e-invoice
An e-invoice sending charge is generated for the invoice when e-invoices are sent from the company's Netvisor during the billing period.
Receiving of e-invoice
An e-invoice receipt charge is created for the invoice when e-invoices are received by the company's Netvisor during the invoicing period. Additionally, a charge is generated if purchase invoices are imported into Netvisor via integration.
Other transactions
Material copy service
Self-service material copy:
a charge is generated when the material copy is fully completed
the charge is per month, i.e. you can make multiple downloads during the same month with one charge
different people can make downloads, the charge is still only generated once a month
Automatically taken material copy upon termination:
the charge appears on the last service invoice
the actual copy is created only after the termination period (after the last day of use)
note! If you take the material copy yourself before termination and also select the automatic copy, a double charge may occur
eScan document and mobile scanning
eScan charges are generated on Netvisor invoices from:
receipt scanning with the mobile application
eScan email import
vouchers with attachments imported via the interface
The events of the mobile application and eScan email import are included in the employee-specific fixed monthly charge for Travel and account of expenses, if the person importing has this service in use. If events are imported by a person who does not have the Travel and account of expenses service in use, transaction fees will be charged per piece in accordance with the price list.
Note: vouchers with attachments imported via the interface are always chargeable and are not included in the monthly Travel and account of expenses service.
If the Travel and account of expenses service is switched on for an employee in the middle of the month, eScan transactions made before that will be charged on a transaction basis.
You can view the eScan transactions made in the Netvisor Extensions section, in the eScan material processing view.
Here you can find more detailed instructions: eScan material processing in Netvisor
e-Receipt ReceiptHero
Check the up-to-date charge from the price list under ReceiptHero. The price of the service depends on the number of added payment cards. Charge per payment card / month. In addition, receipt scanning is charged as an eScan document (see above) according to the pricing.
Intrum debt collection assignment
A transaction fee is charged for sending invoices to Intrum's collection service based on transaction volume. Intrum Oy's reminder and collection service can be activated by contacting Intrum Oy and making an agreement with them to start using the service. When the information about the activation of the collection service is received from Intrum to Netvisor, the service is automatically activated.
Electronic signature
Netvisor allows you to send documents electronically for signature. The service is made in collaboration with Visma Sign. The service is transaction-based and only sent signature requests are charged. If a message has, for example, two signatories, this will result in two transactions. The service does not have a separate monthly fee. Billing for signature invitations sent via Netvisor is included directly in Netvisor's billing: If you are also a direct customer of the Visma Sign service, signatures sent from its interface are billed separately.
Text message
SMS charges can consist of
SMS messages sent with the electronic signature
the employee's separate "send SMS" function
authentication SMS messages for purchase invoice reminder messages. You can easily replace authentication SMS messages by using a fixed PIN code. Detailed instructions for communication can be found in the following link: Communication about purchase invoices
Income register notification
Salary information notifications and separate notifications are charged on the Netvisor invoice under the same product name Income register notification. The transaction fee is only charged for new notifications, not for replacement or invalidation notifications. Note that if the sending of a notification is rejected and you send it again, a new charge will be generated.
Salary information notifications are generated:
from paid pay
from the payment of travel expense reports (if they include per diems or mileage allowances)
from paid pay advances
from reporting an international situation.
Salary information notifications can be retrieved monthly in Netvisor in the view Payroll > Payroll > Salary information notifications
A separate notification is made monthly by each company in the employer register.
A separate notification is made every month even if no pay, travel expense reports, pay advances have been paid, or no notification of an international situation has been made.
Separate notifications can be found in Netvisor: Payroll > Payroll > Separate notifications
E-salary
E-salary charge is generated from sending payslips electronically to employees' online banks. The charge is based on the number of e-salary documents sent.
Frequently asked questions
How does Netvisor's package pricing work?
Netvisor's package pricing is based on service packages, the prices of which can be found in the Netvisor price list. The package charge is based on the company's confirmed turnover class.
How are user-specific prices determined?
User-specific prices are determined based on whether the service is activated for the user.
How are bank transaction charges formed?
Bank transaction charges are formed from payments sent to the bank, reference payments, balance searches, bank statements, and Repetitive payments.
How are invoice sending and receiving charges formed?
Invoice sending and receiving charges are formed from sent and received e-invoices, PDF-eLetters, invoicer notifications, receiver notifications, and the use of the scanning service.
How are other transactions charged?
Other transactions such as eScan document and text message are charged according to the price list based on realised transactions.
What kind of charge is caused by receipt scanning?
Receipt scanning is possible with the Netvisor mobile application. The price depends on whether the company has the Netvisor Travel and account of expenses additional service in use
If the Travel service is in use for the employee, receipt scanning and sending are included in the monthly charge of the Travel service, and no separate fee is charged per receipt.
If the Travel service is not in use, each imported receipt or image is charged a transaction fee in accordance with the price list, regardless of the import method. This applies to receipts sent both with the mobile application and by email.
If you also use the e-Receipt ReceiptHero additional service, this is charged according to the price list per added payment card / month. You can find more detailed instructions here.
Note: the Starter package does not include the Travel and account of expenses additional service. Receipt scanning with the mobile application is included in the Starter package, so there is no need to activate the Travel and account of expenses additional service separately for this reason.
Keywords: Netvisor, billing, charging bases, user-specific charge, transaction-based charge, payroll service charge, travel and expense reports, Visma Scanner, Income register notification, income tax notification, E-salary, salary payment, e-invoice sending, e-invoice receiving, purchase invoice scanning, transaction-based invoices, email document, reference payment, payment transactions, bank statement, balance search, Factoring, auditor authorisation, material copy, electronic signature, text message, Intrum, debt collection assignment, PDF-eLetter, price list
*This article has been translated using an AI-based translation tool. The contents or wording of these instructions may differ from those in other instructions or in the software.
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