CONTENT
Please contact the Incomes Register primarily in error situations
In error situations, check in Netvisor in the preview the error or warning information shown on the earning payment report and please contact the Incomes Register primarily if you want to make sure how and where the selected information must be given on the earning payment report and for what reason the earning payment report has been rejected so that you can correct the information. The Incomes Register also instructs the actions to correct the earning payment report so that it will be successfully accepted to the Incomes Register.
General information about errors
In the payroll process it is possible to preview the earning payment report as soon as the payslip has been created into the "Unprocessed payslips" phase. On the view, an orange triangle is shown on the payslip row if there are errors in the preview of the earning payment report. By clicking the "Preview" button you can view in more detail which errors occur. Next to the triangle there is a note "The earning payment report to be submitted to the Incomes Register contains errors".
The triangle is a warning which does not prevent sending the earning payment report to the Incomes Register, but the report may be returned as rejected if the data on the earning payment report does not comply with the instructions of the Incomes Register. If you notice a warning, check the instructions in the Incomes Register on how the selected information must be given on the earning payment report so that the notification will be accepted by the Incomes Register. In Netvisor software technical support we only guide you in the use of Netvisor, and the Incomes Register is responsible for the content and correctness of the earning payment reports.
It is of primary importance that errors are corrected already when the payslips are being created, when the payslip is still in the "Unprocessed payslips"
phase so that the earning payment report will be accepted by the Incomes Register and will not be returned as rejected. This is because, although Netvisor allows editing the earning payment report also after the report has been rejected, the editing is done on a form template where there is no equivalent validation and error interpretation as in the payroll process. When the settings are already correct in the basic settings of the software, no incorrect notifications are generated and earning payment reports can be delivered to the Incomes Register successfully at once. In order to prevent errors, it is advisable to be well prepared for the Incomes Register. Here are some related user instructions: Tulorekisteriin valmistautuminen and Palkkalajien kohdistaminen tulolajeihin
Interpreting error situations
Error situations arise, for example, when some mandatory information such as the address is missing or, for example, when the insurance number is incorrect. The error notification, i.e. error message, is shown in the preview of the earning payment report in red and in most cases there is also instructive information for correcting the error.
It is advisable to correct the error situation before the payslip is taken forward in the payroll process. Correct the missing or incorrect data in the different basic settings of Netvisor’s Palkat section according to the instructions of the Incomes Register. For example, missing income type mappings are corrected in the company-specific salary type settings. After changing the settings, you must check that the changes have been updated to the payslip and to the preview of the earning payment report. You can use for example the "Palkanlaskijan näkymä" tab and the "Earning payment report" tab. If some information is still missing, after opening the payslip you can click the "Restore original values of payslip" button to ensure that the changes are updated. Note that this function resets all earlier manually made changes on the payslip. It should be noted that the preview of the earning payment report cannot interpret all errors in advance. Even if there are still errors on the earning payment report, transferring the payslips to payment will not be prevented. However, an earning payment report containing errors will not be accepted by the Incomes Register but will be rejected. A rejected earning payment report can later be handled from Netvisor to the Incomes Register with correcting information.
Incomes Register e-service
The data of earning payment reports are transferred electronically to the Incomes Register with a small delay, i.e. sending the report is not real-time. The data can be viewed in the Incomes Register e-service. Note! It is of primary importance that the handling of earning payment reports in Netvisor and the editing functions in the Incomes Register e-service are not used in parallel. If you send an earning payment report from Netvisor and need to correct it, the corrections must also be made in Netvisor. If the information of the report has been edited in the Incomes Register e-service, the link to Netvisor is broken because the version of the earning payment report in Netvisor is no longer the latest version. After this, the information can no longer be edited from Netvisor, and the corrections must be made entirely in the Incomes Register e-service.
Handling an unsent earning payment report containing errors
When paying the payslip it is possible not to send the generated earning payment report to the Incomes Register. Even if the report is not sent, it is still generated. You can find the report under Palkat > Palkanlaskenta > Palkkatietoilmoitukset. The information of the report cannot be edited before the report has been sent to the Incomes Register at least once. The report is sent by clicking on the report and then "Näytä ilmoitus" > Lähetä ilmoitus. The status of the report will change after a delay either to "hylätty" or "tulorekisterissä". After this, correction is possible. It is done by clicking Näytä ilmoitus > Tee ilmoitukselle > muodosta korjaava/korvaava ilmoitus > muokkaa tiedot > lähetä. Alternatively, the report can also be marked as delivered to the Incomes Register if the information has been delivered there by another method. This is done via Näytä ilmoitus > Merkitse toimitetuksi.
Correcting a rejected earning payment report
Earning payment reports can be found under Palkat > Palkanlaskenta > Palkkatietoilmoitukset. On the view, the earning payment reports are listed by row and their current statuses are shown. If the sent report does not pass the validation of the Incomes Register, it is returned with the status "Hylätty". Under the heading "Toimenpiteitä vaativat ilmoitukset" you can see the earning payment reports that require handling. Notifications with the "Hylätty" status must be handled appropriately according to the instructions of the Incomes Register. The correction of the report can be done in two different ways.
Create a correcting/replacement notification
Creating a correcting notification is done via Palkat > Palkanlaskenta > Palkkatietoilmoitukset > Näytä ilmoitus > Tee ilmoitukselle > Muodosta korjaava ilmoitus. A draft of the correcting notification is opened from the report, in which the desired information can be edited manually. When the changes have been made and saved, the notification can be sent to the Incomes Register.
Correct/replace with current values
Creating a correcting notification with current values is done via Palkat > Palkanlaskenta > Palkkatietoilmoitukset > Näytä ilmoitus > Tee ilmoitukselle > Korjaa nykyarvoilla. This functionality retrieves various information from Netvisor basic settings and replaces the data in the previous report with new data. The generated information includes, among others, income type mappings, settlement points and employment relationship information. When using this functionality, special attention should be paid to the content of the notification before it is sent. This function cannot be used to correct the payer’s information.
Earning payment report list view
The earning payment report list view instructions explain in more detail the functions that can be performed for the notifications. You can access it here.
Situations requiring invalidation
The Incomes Register requires that in certain situations a replacement earning payment report is not sufficient, but the previous version of the report must first be successfully delivered to the Incomes Register and then invalidated, after which a new "original" report can be created. Information that requires invalidation includes, among others:
Basic information and identifiers of the income earner
Information related to employment pension insurance and accident insurance
Types of exceptional insurance situations
From the additional information about the income earner, “Urheilija” (athlete) and “Yhteisö” (community)
Particular attention must be paid in connection with invalidation to the schedules instructed by the Incomes Register for invalidating information and providing correcting information. You can obtain more detailed instructions from the Incomes Register. This link also contains more detailed instructions on invalidation and its schedule. Please make the invalidation only when you already know the information for the correcting notification.
Entrepreneur’s employment pension insurance information
In the basic data of an entrepreneur as employee, you can select "työeläkevakuutus" as YEL (self-employed person’s pension insurance) and for unemployment insurance set "ei käsittelyä", and the person is not linked to an accident insurance settlement point:
In this case, the earning payment report will show the following insurance information:
Examples of error situations
In error situations, check in Netvisor the details of the error message shown on the earning payment report and please contact the Incomes Register primarily if you want to make sure how and where the selected information must be given on the earning payment report and for what reason the earning payment report has been rejected so that you can correct the information. The Incomes Register also instructs the actions to correct the earning payment report so that it will be successfully accepted to the Incomes Register.
Below are some examples from Netvisor of what error messages or warnings returned from the Incomes Register may look like if there are errors in the earning payment report or the earning payment report has been rejected by the Incomes Register. The instructions also state where these settings can be edited in Netvisor.
Unknown pension arrangement number information
The earning payment report receives the employment pension insurance company information directly from the settlement point settings under Palkat > Palkanlaskenta > Velvoitteet > Tilitykset > Hallitse tilityspisteitä > pencil/notepad icon > Perustiedot. If the pension arrangement number is not valid, the earning payment report will be rejected. Check the correctness of the pension arrangement number from the insurance company if necessary. Note that the pension arrangement number is given according to the period in which the contract has been valid on the salary payment date.
Earning payment report warnings
The "Palkkatietoilmoituksella varoitettavaa" error can occur for several different reasons, but the most common reason is that the earning payment report uses the insurance number of a temporary employer, but the temporary employer setting was not enabled in Netvisor at the time the earning payment report was created. The temporary employer setting is given under Palkat > Asetukset > Palkanlaskennan asetukset > yritys on tilapäinen työnantaja. The error may also refer to the company ID of the employment pension institution, which is incorrect or the contract is no longer valid.
Points to note on the earning payment report
If on the payslip the "Työaika, matka ja poissaolot" tab is used to report paid absences to the Incomes Register, the amount of pay for the absence period must be reported. Enter the amount in the field shown on the tab.
Unknown car age group code
The error occurs if a car benefit has been used on the payslip but the employee’s employment relationship information does not include information on the car age group. Add the information for future use under Palkat > Henkilöstö > Palkansaajalistaus > click the employee’s name > Työsuhteet tab > pencil/notepad icon in the employment relationship row > autoetuauton käyttöönottovuosi.
Withholding (on) (income type 402) cannot be greater than "Rahapalkan määrä".
Check the payslip to ensure that the amount of withholding to be collected remains lower than the amount of Salary in money. Often in these situations only the salary type "Rahapalkka" has been used on the payslip and the amount has been edited manually. Rahapalkka should not be edited or added manually to the payslip. Instead, use, for example, the salary type "Monthly salary" or "Time work earnings" for paying salary.
Tulonsaajan Ammattiluokka on pakollinen tieto
In the employee’s information, the professional class must be given under Palkat > Henkilöstö > Palkansaajalistaus > click the employee’s name > Työsuhteet tab > ammattiluokka.
Temporary employer
When the company is a temporary employer, the settlement point settings must contain the company ID intended for a temporary employer, which is obtained from the insurance company. In addition, information about the temporary employer must be given under Palkat > Asetukset > Palkanlaskennan asetukset > Yritys on tilapäinen työnantaja.
The information "Tilapäinen työnantaja (ei TyEL-vakuutussopimusta)" is shown on the earning payment report under the "Aineiston tiedot" heading in "Maksajan tiedot" when the setting is in use with the value "Kyllä".
The settings related to the temporary employer must already be correct at the stage of creating the payslip. The information is also updated afterwards to payslips that have already been created, provided that they have not yet been paid.
If the earning payment report has the status "Hylätty", the temporary employer information (ei TyEL-vakuutusopimusta) can be corrected by selecting "Korjaa" and editing it in the "Maksajan tiedot" section.
Recovery and unjust enrichment
Instructions related to recovery can be found here. Instructions related to negative figures in the Incomes Register can be found here.
Correcting over-collected employment pension insurance contribution and unemployment insurance contribution
Community instructions: Link to the publication on the topic
Over-collected TyEL and tvm can be corrected either in the next payroll by editing the salary type rows manually or by creating an additional payslip where you pay back the excessive deductions using negative figures. A separate earning payment report is sent for the correcting payslip. Check the Incomes Register instructions on negative figures.
Below you will also find the user instructions for correcting a payslip, including some examples.
User instructions: Palkkalaskelman korjaaminen
User rights
Reporting earning payment reports is an obligation, so accessing this view requires "Muokkausoikeus" (editing rights) for "Kuukausivelvoitteet" in the payroll function-specific rights. In addition, the user must have the Payroll accountant role (P), because salary data is handled in this view.
Frequently asked questions
Is it possible to receive an email about a rejected earning payment report?
Yes. In your own communication settings, you can select per company whether you want to receive notifications about rejected earning payment reports.
On the Netvisor front page, you can check company-specific notices related to earning payment reports in the notification view from the Tulorekisteri widget.
Why does the earning payment report not pass from Netvisor to the Incomes Register when I try to send a new corrected report?
Check whether the report has already been edited in the Incomes Register e-service. The report can no longer be corrected from Netvisor if it has been edited directly in the Incomes Register. See the section "Incomes Register e-service" in these instructions.
Where can I see the reason why the earning payment report was rejected?
Check in Netvisor the error message shown in the preview of the earning payment report. If the reason for rejection is not clear from the error message, please contact the Incomes Register primarily to clarify the reason for rejection.
How do I correct the earning payment report?
Correct the information on the earning payment report according to the instructions of the Incomes Register either with a replacement notification or by invalidating the report and sending a corrected earning payment report to replace the original notification. The earning payment report can be corrected in the Netvisor "Palkkatietoilmoitukset" view under Palkat > Palkanlaskenta > Palkkatietoilmoitukset. A replacement notification can be created for the earning payment report when its status is "Tulorekisterissä" and the notification can be corrected when the earning payment report is in the "Mitätöity" or "Hylätty" status. If you want to make changes to an earning payment report with the "Tulorekisterissä" status that cannot be done with a replacement notification, an invalidation notification must first be sent for the earning payment report from Netvisor. Please verify the requirements for such situations separately from the Incomes Register or their instructions.
Where can I check the sender and version of the earning payment report?
On the Earning payment reports page you can select "Näytä ilmoitus" to view the report data. In the top menu you can see the section "Ilmoituksen tyyppi/versio", which shows the sender and time of the original notification. If several versions have been sent from the notification, it is possible to view the different versions created and the status of the notifications from the drop-down menu.
I have sent an invalidation for the earning payment report and its status is "Lähetetty...". How long does it take before it is accepted in the Incomes Register?
Wait until the status of the earning payment report changes from "Lähetetty" to "Tulorekisterissä". After this, the invalidation has been accepted in the Incomes Register. Sending is not real-time, but the notifications have been accepted in the Incomes Register during the same day. See more details in the instructions: Palkkalaskelman korjaaminen
This article has been translated using an AI-based translation tool. The contents or wording of these instructions may differ from those in other instructions or in the software.

















