Need fast support with Netvisor?

Open Vispert's chat by selecting Netvisor support pages > chat icon. Vispert is an AI-based assistant in Netvisor customer service that you can chat with via the chat icon on the support pages.

Here are a few tips for your discussion with Vispert:

  • Use complete sentences.
  • Ask one question at a time.
  • Do not send sensitive information in the chat, such as personal identity codes or other unique personal data.

Please note that the conversation is powered by artificial intelligence and may contain errors. Consider checking important information. You are responsible for checking the instructions you receive and the actions you take in Netvisor.


Questions & answers:

What kind of questions should I ask in the chat?

Follow these guidelines when you ask Vispert:

  • Base your questions on topics related to Netvisor functions.
  • Use Vispert when you need guidance on how to use Netvisor.
  • Use Vispert as a fast and accurate search engine for the content of the support pages.
  • Remember that Vispert answers based on the content of the support pages.

Is it safe to use the chat?

Follow these guidelines to use the chat safely:

  • Do not share any sensitive information in the chat.
  • Trust that chat conversations are not used to train AI models.
  • Use the chat safely for questions related to Netvisor support.

What is sensitive information?

Please note the following about sensitive information:

  • Sensitive information includes, among other things, personal identity codes and other unique identifiers.
  • Sensitive information also includes data related to a person's private life.
  • We do not process sensitive information in support.
  • For security reasons, we delete all messages and support requests that contain sensitive information.

Frequently asked questions

How can I start a chat with Vispert?

You can start a chat with Vispert by selecting Netvisor support pages > chat icon.

How should I formulate my question to Vispert?

Use complete sentences and ask one question at a time so that Vispert can understand your question as accurately as possible.

What kind of topics can Vispert answer?

Vispert can give guidance related to Netvisor functions and acts as a fast and accurate search engine based on the content of the support pages.

Can I share personal data with Vispert?

No, you cannot. Do not share personal identity codes, other unique identifiers or information related to a person's private life with Vispert.

Are chat conversations used to train AI models?

Chat conversations are not used to train AI models.

Who is responsible for using the instructions received from Vispert?

You are responsible for checking the instructions you receive from Vispert and for the actions you take in Netvisor.

What happens if I send sensitive information to support?

For security reasons, we delete all messages and support requests that contain sensitive information and do not process them in support.

Keywords

Vispert, chat, Netvisor customer service, support pages, AI assistant, sensitive information, personal identity code, data security, support page content, search engine, Netvisor functions, use of chat, artificial intelligence

This article has been translated using an AI-based translation tool. The contents or wording of these instructions may differ from those in other instructions or in the software.


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