CONTENTS

There is a separate guide here for logging into the service with the Netvisor mobile app. The guide also contains detailed information, for example, on inviting a foreign user (= no Finnish bank credentials).

For security reasons, we do not support "rooted" or "jailbroken" devices. To use Netvisor, you need an unmodified device.

Create a personal PIN code

After authentication, a personal PIN code is created for the mobile app. After creating the code, you do not need to log out of the app or close the app. If you log out of the app, authentication must be done again. You can conveniently log back into the app using your personal PIN code, and bank or mobile authentication is not required.

Forgot your PIN code?

If you forgot your personal PIN code, try entering the PIN code at least 5 times. When the PIN code fails 5 times with the notification "Incorrect PIN code", you will receive a notification in the app "Incorrect PIN code. You entered the wrong PIN code too many times. Authenticate again." and select "OK". After this, you can authenticate again and create a new PIN code.

Permissions

You can log into the app without Netvisor user credentials, but you can only log into the Netvisor browser version if the person has been established in Netvisor as an actual user (just being an employee is not enough). 

The Netvisor mobile app works by default for all employees of the company and does not require separate permissions for Netvisor. In the employee's information, "Chargeable services" must be selected either "Travel" and/or "Salaries" for use.

If the employee has also been added as a user in Netvisor on the "Users and roles" page, you can set a ready-made "Employee" profile for the employee so that they can see their own salary information, work time entries, and travel expenses in the mobile app. More about permissions: Payroll function-specific rights and roles


What is the difference between Lock, Log out, and Log out from all devices options?

  • With the Lock option, you can end the session and the app logs you out. You can log back into the app using facial recognition, fingerprint, or PIN code.
  • With the Log out option, the app logs you out. In this case, the app requires re-authentication with a Visma Connect account or Finnish users with bank credentials.
  • With the Log out from all devices option, the username is logged out of Netvisor Mobile on all devices. Logging in requires re-invitation from the Netvisor browser version by the KH user.


This article has been translated using an AI-based translation tool. The contents or wording of these instructions may differ from those in other instructions or in the software.


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