The guide addresses the process of handling a zero-sum sales invoice that has remained pending in the sales ledger.
If a zero-sum sales invoice has remained pending in the sales ledger without an accounting voucher, the invoice can be processed out of the ledger in two ways.
1. Updating the sales invoice status to Paid. Open the sales invoice, go to Sales Invoice Actions, and select Update Status. Choose Paid as the new status. The invoice remains in the ledger but has no accounting impact.
2. Deleting the invoice. Open the sales invoice and edit the invoice date to the current open period, then save the invoice. Go to Sales Invoice Actions and select Delete Invoice. The invoice is completely removed and cannot be restored. (Invoices are generally not recommended to be deleted, but for example, a zero-sum invoice made with the latest invoice number is safe to delete. Similarly, a zero-sum invoice can be deleted if a new invoice is manually created for the deleted number, meaning the invoice number is changed immediately at the start of creating the invoice. This way, no gaps are formed in the invoice number series.)
This article has been translated using an AI-based translation tool.
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