Processing Transactions When Credit and Debit Invoices Are Paid in Bulk to the Account : Netvisor

This guide explains how to record payments when a customer has paid both a credit note and an invoice in a bundle, and the transactions appear on the bank statement as a normal deposit.

There are two ways to record the payments.

Method 1:

In this method, the credit note is allocated to the invoice, and the invoice remains open for the amount that the customer has paid into the account in cash. After this, a new sales transaction is recorded from the bank statement for the invoice with the amount and for the transaction that the customer has actually paid into the account.

Select the credit note allocating function and allocate the bundled credit note to the invoice.
Make sure that the invoice remains open for the amount that the customer has paid into the account in cash.
Open the bank statement and go to the bank statement editing view.
Select the add new sales transaction button.
Record a new sales transaction from the bank statement for the invoice with the amount that the customer has actually paid into the account.
Select for the sales transaction the bank statement transaction that the customer has actually paid into the account.

Method 2:

In this method, manual payments are recorded for both invoices, and the vouchers created from these are linked to the transaction breakdown rows on the bank statement. The credit note payment is recorded as if it were paid to the customer in cash, and the invoice amount is recorded as if it were fully received into the account. This way, the bank account balance does not deviate.

Record a manual payment for the credit note as if it were paid to the customer in cash.
Record a manual payment for the invoice as if the full invoice amount were received into the account.
Make sure that vouchers are created from both manual payments.
Open the bank statement and go to the transaction breakdown rows.
Link the voucher created from the credit note payment to the transaction breakdown row on the bank statement.
Link the voucher created from the invoice payment to the transaction breakdown row on the bank statement.
Make sure that the bank account balance does not deviate.

Frequently asked questions

Question: How should I proceed when a customer has paid a credit note and an invoice together, and only one normal deposit appears on the bank statement?

Answer: You can record the payments in two ways: either by allocating the credit note to the invoice and recording a new sales transaction from the bank statement for the invoice (Method 1), or by recording manual payments for both invoices and linking the resulting vouchers to the transaction breakdown rows on the bank statement (Method 2).

Question: Why is the credit note payment recorded as if it were paid to the customer in cash?

Answer: The credit note payment is recorded as if it were paid to the customer in cash so that the bookkeeping reflects the actual cash flow and the bank account balance does not deviate.

Question: How do you ensure that the bank account balance does not deviate?

Answer: Make sure that only the part the customer has paid into the account in cash remains open on the invoice (Method 1), or that the manual payments for both invoices are recorded correctly and the vouchers are linked to the transaction breakdown rows on the bank statement (Method 2), so that the bank account balance does not deviate.

Keywords: Credit note, invoice, bank statement processing, bundle, payment

This article has been translated using an AI-based translation tool. The contents or wording of these instructions may differ from those in other instructions or in the software.

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