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This guide provides information about the bank transaction view. In the bank transaction view, you can monitor bank and invoice transactions, which include the statuses of successful, erroneous, and pending payments. The guide includes information about user rights, the statuses of materials, as well as the cancellation of payments and handling of error situations. 

In the bank and invoice transaction monitoring view (Purchases > Payments > Bank Transaction View), the latest successful transaction is always listed, as well as all erroneous and pending materials by transaction type.

CONTENTS

User Rights to the Bank Transaction View

You can access the bank transaction view if you have payment rights to the company and read or edit rights to the payment section in function-specific rights. Also, with KH rights, you can see payments and possible errors. To handle payments, you need edit rights in the payment section. 

Transaction Types

  • SEPA payments (xml),
  • tax payments (bank transfer),
  • External payment orders,
  • Salaries (Recurring Payments),
  • Travel expenses,
  • Salary advances
  • sent invoice material.

The view also lists received invoice materials (e-invoices and scanning service invoices).

By clicking the account number (and in the case of received invoices, the material type description), you can view the transaction history. The transactions are listed in chronological order.

Salaries (Recurring Payments)

Salaries (recurring payments) and travel expenses are always shown as zero-sum, so that, for example, an accounts user cannot see the amount of paid salaries/travel expenses through this view.

You can check the payment batches sent to the bank from salaries by clicking the account number and amount field.

  1. Salaries (Recurring Payments)
  2. Click the account number in the "Account" section
  3. Amount 0.00 link: You can access a new payment list from the amount. It is now possible to access a new report from the recurring payment material, where you can see the detailed content of the payment batch. The amount acts as a link to the report (see image below).

  4. The link opens the Paid Material view, where you can check the paid salary amounts per recipient. You can also check the salary payment date and the material creation time from the view.

Statuses of Materials

The statuses of materials visible in the bank transaction view are

  • OK = the bank has acknowledged the receipt of the material
  • in process = the payment is being processed (awaiting bank acknowledgment)
  • error = the payment has resulted in an error (a more detailed description of the error is in the explanation under the payment)
Even if the bank has acknowledged the receipt of the payment material to the payment service, the payment may still not be executed. Possible reasons for this include:

Missing payment traffic agreement

There is no agreement with the bank for invoice payments in the payment traffic agreement between Netvisor and the bank, or it has not been made at all. 

Service ID is incorrect

By default, the service ID is 0+company's business ID without a hyphen, but the bank can make an agreement with another number series, such as 1+company's business ID without a hyphen. If this has happened, you can change the ID from the bank account management by opening the account in edit mode. If the correct payment ID is not found in the menu, report it to support, and they will fix the ID for the bank account. 

Error in recipient's account number
The account number may be formally correct (the check digit matches), even if the account is not in use. This is not detected in the material receipt check at the bank (but only in the next batch run).

Insufficient funds
Even if there are sufficient funds in the account to make the payment when the material is sent from Netvisor, or when the bank makes the next batch run, there may not be enough funds on the payment due date.

Invoices and bank transfers are in the "payment service" status in Netvisor in the purchase ledger and bank transfer view until a bank statement is received in Netvisor, showing the payments sent from invoices in the LMP breakdown. Therefore, it is important to monitor invoices that remain in the "payment service" status even after the due date (and receipt of the bank statement).

Handling Erroneous Payments

In the bank transaction view, you can see payments that have resulted in an error in red. The error feedback and possibly a more detailed explanation in parentheses indicate the reason for the payment error. See the detailed guide for handling erroneous payments.

Cancelling Payments and Salaries from the Bank

You can cancel payment materials and salary materials sent to the bank through the bank transaction view. See the detailed guide for cancelling payments and salaries. Cancelling payments requires payment rights.

Checking Invoices in Payment

You can check which invoices are in payment by filtering the open purchase invoices view (Purchases > open purchase invoices) by selecting "Invoices in Payment" from the left side. The status of these invoices is shown as "In Payment Service" until the payment is debited from the account on the payment/due date and the bank has sent a payment feedback to Netvisor with the bank statement of the payment day. As a result, the invoice status changes to "Paid". Payments put into payment are also visible in the bank transaction view (Purchases > Payments > Bank Transaction View) by clicking the account number.

Keywords: bank transaction view, payments, account number, salaries, recurring payments, statuses of materials, cancelling payments, erroneous payments



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