This guide covers the introduction and login to the Netvisor service through both the browser version and the mobile application. Additionally, it provides instructions on inviting a foreign user to Netvisor.

CONTENTS

Introduction

Login to Netvisor browser version

Login to Netvisor mobile application

Inviting a foreign user to Netvisor

The primary way to log in and start using the Netvisor mobile application is always with Finnish bank credentials or a mobile certificate. If a foreign person does not have Finnish online banking credentials and cannot obtain them, an alternative is to invite them as a user of the Netvisor mobile application. A foreign user can be invited by a person with the User Administrator (KH) or Main User of the Accounting Office (TPK) role.

If the user is already found in Netvisor, you can skip the next paragraph. 

The invitation process starts by adding the person as a new user from the Company Menu (company name) > Users and Roles > by pressing the "Add User" button in the upper right corner of the opened view. Detailed instructions on the page Adding, Inviting, and Logging in a Foreign User. Complete the user's information accurately. Ensure that the email address is in the correct format and that the phone number is given in international format, starting with the + sign, followed by the country code and the number without the first zero. Grant the desired access rights to the user (you can change these later) and finally press "Create User". 

Go to the user's information via the following path: Company Menu > Users and Roles > click the user's name from the list. Next, click the link "Invite user to log in with the mobile application" on the left. If the user needs to be re-invited to Netvisor and their information has not changed, TPK or KH role users can perform the re-invitation through the "Invite user to log in with the mobile application" link. If changes have been made to the user's information, you must contact Netvisor customer service to re-invite the user. 

Next, ensure that the invited user's information is correct (if there are errors in the information, close the invitation view and then edit the user's information) and check the box to confirm that you have verified the invited user's identity (1). Then press "Send Invitation" (2) at the bottom. The invitation is sent to the provided email address and is valid for 24 hours. The invitation is sent in English.

After sending the invitation, it is possible to cancel the invitation with the "Cancel Invitation" button. If a new invitation needs to be sent to the user (e.g., due to a phone change, without contact information changes), this can be done by the TPK/KH user from the same invitation view. The user can also re-authenticate with their created Visma Connect account, and a new invitation does not need to be sent in this case.

The invited user will see the sender of the invitation and the company name and receive a 16-character sign-up code, which they must enter into the Netvisor mobile application. Then, the user enters the 6-digit verification code received via SMS into the application. Finally, the user receives an email to create a Visma Connect account password, which completes the authentication process in the application.

Note! If the user does not receive the 6-digit verification code via SMS and cannot order it themselves (the invitee can request a maximum of 2 new verification codes from the application), a person with the TPK/KH role can generate a verification code for the invitee from the invitation view via the "Didn't the invitee receive the verification code?" link: 

 The link will only appear once the user has entered the 16-digit sign-up code into the mobile application.

From the opened view, a verification code can be generated, which must be saved before leaving the view and delivered to the invitee. The verification code is valid for 12 hours and also extends the validity of the invitation if it was about to expire earlier.


Login to Netvisor - instructions on how to get started (the invited user) - OLD APP

If you don't have Finnish bank ID's or mobile ID, the process to start using Netvisor is following: 

1. You will receive an email invitation to start using Netvisor. Invitation is valid for 24 hours from the time of sending. If you haven't received an invitation yet, please contact your company's user administrator.

2. Download the Netvisor app from your app store, open it and select "I don't have bank ID's"

3. Enter the 16-digit sign up code from your email invitation into the app

4. Enter the 6-digit verification code you receive via SMS into the app

(If you don't receive the SMS, click button "Didn't receive the verification code?" from below)

5. Read and accept terms of service

6. Create a personal PIN code

7. You're all done and you can now login to both Netvisor on computer and Netvisor mobile app!

Here's how to login to Netvisor on computer:

  1. Open the Netvisor login page into your browser --> login.netvisor.fi
  2. Open the Netvisor App and select “Netvisor-desktop”.
  3. Scan QR code with your mobile app
  4. Confirm the login with PIN code, fingerprint or Face ID
  5. You’re in!


Here's how to login to Netvisor mobile application:

  1. Open the Netvisor app and choose “Netvisor mobile”
  2. Confirm the login with PIN code, fingerprint or Face ID
  3. You’re in!


Login to Netvisor - instructions on how to get started (the invited user) - NEW APP


If you don't have Finnish bank ID's or mobile ID, the process to start using Netvisor is following: 

1. Ask your company's user administrator to send you a login invitation. You will receive an email invitation to start using Netvisor. Invitation is valid for 24 hours from the time of sending. If you haven't received an invitation yet, please contact your company's user administrator.

2. Download the Netvisor app from your app store, open it and select "Don't Have a Finnish Bank ID".

3. Select I Have a Sign Up Code

4. Enter the 16-digit sign up code from your email invitation into the app.

5. Enter the 6-digit verification code you receive via SMS into the app (If you don't receive the SMS, click button "Resend Code?" from below).

6. If you don't have a Visma Connect account already go to your email and create a Visma Connect account and password and finalize the sign up process. If you do have a Visma Connect account already just tap "Login with Visma Connect" and continue from step 8.

8. Enter you Visma Connect -email adress

9. Go to your Authenticator app (for example Google Authenticator) and enter the security code from your Authenticator app.

10. Accept the terms and conditions of the service

11. Create a personal PIN code.

12. Confirm PIN-code

12. You're all done and you can now login to both Netvisor on computer and Netvisor mobile app!


Here's how to login to Netvisor on computer:

  1. Open the Netvisor login page into your browser --> login.netvisor.fi
  2. Open the Netvisor App and  login
  3. Select “Read QR code for web login”.
  4. Scan QR code with your mobile app
  5. Confirm the login with PIN code, fingerprint or Face ID
  6. You’re in!


Here's how to login to Netvisor mobile application:

  1. Open the Netvisor app and login with PIN code, fingerprint or Face ID
  2. You’re in!

Frequently Asked Questions

How to invite a foreign user to Netvisor?

Invite a foreign user by first adding them as a user in the Company Menu > Users and Roles > "Add User". Ensure all information, such as email and phone number, is correct. The User Administrator or Main User of the Accounting Office can then invite the user to log in with the mobile application via the link "Invite user to log in with the mobile application".

What to do if the invitation or verification code does not arrive?

If the invitation or 6-digit verification code does not arrive, the user administrator can send a new verification code via the "Didn't the invitee receive the verification code?" link. Also, ensure that the information you entered is correct and the email address is in the correct format.

How to create a personal PIN code?

Creating a personal PIN code is done during the Netvisor mobile application sign-up process. After entering the 6-digit verification code, you will be prompted to create and confirm a personal PIN code. This PIN code will be required for future logins to the application.

keywords: Netvisor, login, mobile application, introduction, foreign user, user administrator, verification code, Visma Connect, sign in, mobile app


This article has been translated using an AI-based translation tool.

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