Invoice for Scanning Service Has Not Arrived : Netvisor

If the material sent for scanning is not recognized as an invoice, it is read into accounts payable as non-scanning material. Non-scanning material is interpreted as

Orders
Contracts
Payment reminders
Payment requests
Payment notices
Collection letters
Invoices named Bank statement
Direct payment invoices and direct payment advance notifications

Non-scanning material is brought into accounts payable as zero-sum. The invoice number is recorded as NOT_FOUND, and if the business id and account number cannot be identified, the vendor is recorded as UNKNOWN_VENDOR. More detailed instructions on the scanning service and non-scanning material can be found here Purchase invoice reception through scanning service

If the invoice sent to the scanning service has not arrived in the company's accounts payable, the invoicer must investigate when the original invoice was sent to the scanning service and to which address it was precisely sent. The invoicer must also verify whether they have received an acknowledgement message of successful delivery to the scanning service and whether the invoice content and criteria have met the requirements of this instruction Purchase invoice reception through scanning service detailed criteria: Invoice reception via email Based on this additional information, Netvisor support can investigate the non-arrival of the invoice more closely.

To ensure that email invoices arrive successfully without being marked as spam, it is important for the sender to follow certain email authentication methods. The sending party should check and apply the following settings, which are critical for both email deliverability and security:

1. SPF (Sender Policy Framework): SPF helps verify that emails sent from your domain are authorized by listing the mail servers that are approved to send emails on behalf of your domain. This prevents unauthorized use of your domain, reducing the chances of your emails being marked as spam.

2. DKIM (DomainKeys Identified Mail): DKIM adds a digital signature to your emails, confirming that the email was indeed sent from your domain and that its content has remained unchanged during transit. This authentication process is key to maintaining a good sender reputation and ensuring successful email delivery.

3. DMARC (Domain-based Message Authentication, Reporting & Conformance): DMARC provides email service providers with instructions on how to handle messages that fail SPF or DKIM checks. It helps manage the handling of such emails, improving security by ensuring that only authenticated emails are delivered.

These settings are essential to prevent email invoices from being marked as spam and to avoid phishing attacks and other email-based threats.

You can read more about the changes made in 06/2024 to email invoice reception and sending here:

https://support.netvisor.fi/fi/support/discussions/topics/77000289222

This article has been translated using an AI-based translation tool. The contents or wording of these instructions may differ from those in other instructions or in the software.

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