This guide covers how you can view, print, and send company billing address notifications and manage scanning service return addresses in Netvisor. The guide also provides instructions for handling Maventa e-invoice addresses.
CONTENTS
Company Billing Addresses
You can find your company's billing addresses on the Company Menu > Billing Addresses page. In this view, you can print the billing address notification yourself or send it via PDF eKirje printing service or email to your suppliers.
There is a separate guide for updating the address information for Netvisor's service billing at Netvisor Service Billing Address.
Maventa E-Invoice Address
The Maventa e-invoice address is always printed first on the billing address notification generated by Netvisor, followed by bank network addresses. The bank e-invoice addresses visible in the billing addresses are defined in bank account management. More on this in the guide Bank Account Management
If you do not wish to use the billing address notification generated by Netvisor, you can also create the notification yourself. The example template at the end of the guide should be converted to .pdf format before importing it into Netvisor.
Scanning Service Return Address
Materials not belonging to scanning are routed to the addresses specified in the scanning service return addresses. The scanning service return address should be an email that someone can access. The company's own scanning service address cannot be added as a return address, as otherwise the same invoice could circulate through the scanning service indefinitely. One email address can be added as the address. If the address is changed, it will be updated to Maventa during the next night. More about the scanning service in the guide Receiving Purchase Invoices via Scanning Service
Materials not belonging to the scanning service:
- Postal packages delivered to the scanning address are routed to the postal address
- It is possible to receive materials not belonging to accounts payable but scannable, such as:
- Orders
- Contracts
- Notifications
- Payment Reminders
- Payment Notices
- Collection Letters
Sending Billing Address Notifications to Suppliers
If you want to send the notifications yourself, click the "Print Notification" button. After this, a standard billing address notification generated by Netvisor will open in pdf format. You can save the notification to your computer or print the notifications yourself. This can be done with the appropriate rights, as long as you have at least read access to basic information management.
If you want to send a billing address notification you created yourself or the notification generated by Netvisor via the PDF eKirje printing service, you need to press the "Send Notification to Suppliers" button. If you send your own billing address notification, please note that PDF files sent to the printing service must not contain unembedded fonts. We recommend scanning attachments sent to the printing service in image format. The highest supported PDF version by the printing service is currently 1.7. The PDF should include fonts (Type1, Type3, CID, and system fonts should be avoided as they sometimes lead to errors or unexpected results in prints), it should not have transparencies, the size of the PDF should be moderate (preferably not over 1 MB/page), overlapping graphics should be avoided, and for example, control points in eps images should not be excessive.
For colored material, we recommend color printing: in black and white printing, colored attachments are sometimes rejected. It is also possible to send the notification to suppliers via email. In this case, the supplier must have an email address in the contact information and email address section.
You can also use the notification template at the end of this guide as a billing address notification, which explains how billing addresses are formed.
Using the PDF eKirje channel and sending via email requires that the Sales section is in use. Additionally, the supplier must have the correct address information.
Regarding rights, sending a billing address requires at least read access to basic information management and read access to basic functions of accounts payable. If supplier information needs to be edited, edit rights to supplier management are required.
Search for the desired suppliers (see image below, point 1), or list all suppliers by clicking search without search criteria. Select suppliers by clicking the checkbox at the beginning of the supplier row (2). If you want to send the notification to all your company's suppliers, you can select all suppliers by clicking the information on the header row (3).
Once you have selected the desired suppliers, scroll to the bottom of the page and click the Notify Billing Addresses button (4). If you want to send the notifications via Itella's PDF eKirje printing service, click Send PDF eKirje, or choose email as the sending method. If you want to print the notifications yourself, click Print Locally.
If you want to send your own billing address notification to your suppliers, select your company's own notification as the notification template. After retrieving your own billing address notification, save it and send or print the notifications. If using Netvisor's default template, you can choose the form language as Finnish, English, or Swedish.
If using email sending, you can provide the message content, subject, sender's name, and email in the sending view. This information goes to all suppliers in the same sending process.
The message content is by default in a single block. If you want to line the message, you should use the HTML tag <br> at the end of the line.
Example below:
Visibility of Maventa E-Invoice Address
Under the E-Invoice Addresses heading, instead of the Maventa e-invoice address, there may be a notification "Opening of Maventa e-invoice connection is in progress." This is because the opening of Maventa's bank network connection is still in progress. The Maventa address will appear once the bank network connection opening is completed.
If the view states that "Maventa account cannot be opened due to an existing account." This means that the company has previously used Maventa in another software. This notification does not disappear on its own, and in such cases, you need to contact Netvisor's customer service to transfer the Maventa account to Netvisor. This requires actions from both Netvisor and Maventa support.
Frequently Asked Questions
How do I print and send billing address notifications?
Go to the Company Menu, select suppliers, and use the "Print Notification" or "Send Notification to Suppliers" buttons.
How to set the scanning service return address?
Specify an email address that someone can access.
What can cause issues with the visibility of the Maventa e-invoice address?
The opening of the bank network connection may be in progress, or the company's Maventa account may be linked to another software.
Keywords: Netvisor, billing address, scanning service, Maventa, PDF eKirje, supplier communication, scanning service settings
This article has been translated using an AI-based translation tool.
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