This guide covers the use of the Netvisor service with web browsers, browser recommendations, security practices, and features to ensure smooth usage. Additionally, it addresses browser settings, such as clearing the cache, and client firewall restrictions.

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Netvisor is an online service used with an Internet browser. Therefore, attention should be paid to the choice of browser. The most common browsers are free, and downloading and installing them is easy. Therefore, it is worth trying Netvisor with different browsers.

It is always advisable to use the latest version of the browser, also for security reasons. Below is a list of Internet browsers supported by Visma Netvisor from the beginning of 2019 by operating system:

Windows:

  • Google Chrome, latest version (recommended)Firefox, latest version
  • Microsoft Edge, latest version
  • Opera, latest version

Mac:

  • Google Chrome, latest version (recommended)
  • Firefox, latest version

Internet browsers are evolving rapidly, and older browsers do not contain the technology required for up-to-date use. Since we want to offer you an experience enabled by newer technology, we do not recommend using old browsers. The recommended browsers listed above take care of automatic updates to ensure you always have the best possible version.

We will discontinue support for outdated SSLv3, TLS1.0, and TLS1.1 encryption protocols starting March 15, 2021. Smooth use of Netvisor will henceforth require browser support for the TLS1.2 protocol. By using the latest version of the browsers supported by Netvisor, you ensure the smooth operation of the service. More information about the change can be found in our Community article.

Netvisor is primarily designed to be used from a computer display. We test the functionality of interfaces on the most popular mobile devices, but we do not adapt interfaces to match the screen sizes of the smallest mobile devices. We aim to bring the most commonly needed mobile functionalities to users through mobile applications to ensure a better user experience.

Closing the browser and clearing the cache

Internet browsers store web page content and cookies in their cache, which are important for maintaining the Netvisor user session, among other things. The browser retains this information, uses it while browsing pages, and sends cookies to the target server when opening pages. However, problems may arise if the user does not allow the browser to clear cookies and cache by closing all browser windows. As old session data accumulates in the browser cache, many high-security sites like Netvisor may restrict page opening until outdated information is properly removed from the browser.

By ensuring the removal of stored browser data, you also maintain your personal security by removing page usage-related information from the browser when it is no longer needed.

Here are ways to ensure smooth browser operation when using Netvisor and other pages: 

  • When you finish browsing sites, remember to close all browser windows. This removes session-specific cookies.
  • If possible, we recommend using Netvisor and other important sites in private mode (incognito mode in Chrome), where the browser does not, by default, save browsing data between sessions.
  • If you encounter problems using or loading the site, it is advisable to manually clear the cache and cookies using the browser's tools. Below you will find instructions for performing a manual removal:
    • Instructions for removing cookies from specific sites in Chrome, Firefox, Edge, and Safari
    • When removing site data, ensure that the removal is not time-restricted (for example, instead of the last hour, remove all)
    • Note that in most sites, removing cookies logs the user out of the service on that page. If you want to avoid logging out from other sites, clear the site data only from the desired site, i.e., login.netvisor.fi and suomi.netvisor.fi.

Client firewall restrictions

Netvisor is offered to the customer as a SaaS service, used from the client's web browsers. The service interface and API are open to the internet, and no separate IP addresses or openings are needed. Due to the scalability of services, Netvisor does not support a fixed external IP address range. Therefore, address-specific restrictions on traffic to the service are not supported or recommended. Please note that unnecessary traffic restrictions may cause service disruptions or failures.

If a customer or partner still wants to restrict traffic to Netvisor, they can do so at their own risk using FQDN restrictions. In this case, to ensure the service's operation, HTTPS traffic (TCP 443) must be allowed to the following addresses:

  • *.netvisor.fi
  • snowplow.visma.com
  • *.s3.eu-central-1.amazonaws.com

Practical issues with browser usage

Loss of form data

Netvisor is always used with a secure connection (SSL). Browser security settings are usually strict by default, and therefore they do not allow returning to form data loaded over a secure connection using the back function. Many users quickly encounter in Netvisor usage that when pressing the browser's "Back" button (or the "Back" button on the page), the data just entered on the form disappears and must be re-entered. This issue affects Firefox and older Internet Explorer browsers. This is how the browser operates for security reasons.

The Netvisor program attempts to circumvent this issue by storing input form data in a temporary data store, from which it can be displayed when returning to the page during the same session. However, this functionality does not yet cover the entire system.

Slow page loading

Using the application over the internet sometimes requires transferring large amounts of data. The speed of use is significantly affected by the available internet bandwidth and the browser used to display the data. Traditional Internet Explorer behaves in such a way that it does not render even large tables until the end of the table is received. Therefore, for example, when taking a large general ledger, it seems that Netvisor does not respond for a long time, even though the transfer is being made in the background. Firefox and Opera browsers, on the other hand, can display pages even if all the data has not yet been transferred, allowing you to browse and process information before the entire report (or other page) is transferred. This significantly speeds up basic usage.

Handling registry-type data

In traditional desktop programs, it is easy to handle registry-type data by opening multiple overlapping windows on the screen. If desired, the user can use the features of their browser software to open new windows or tabs from links in the system. All the latest browser software supports tabs, allowing Netvisor pages to be grouped using visual tabs as used in books. These are handy, for example, for comparing information, keeping the desired customer's information in different windows while invoicing, or using as a checklist while doing something else. Tabs, when used correctly, are efficient. It is worth getting to know your browser's features.

Multiple browser windows enhance usability but also bring problems. The same issues occur if the browser history is used actively. Old, unupdated views may contain information that has already been changed or deleted. Views in history should be updated as needed to reflect changes made.

Double-clicking

On the Windows desktop, an icon must be double-clicked to open it, but in the browser, this is not necessary. Opening links in Netvisor menus and pages requires only one click. The same applies to buttons on pages. By clicking a button or link twice, you are actually sending two requests to the server (e.g., submitting a form twice).

Special functions

When browsing and using internet pages, many special and quick functions built into browsers facilitate usage, especially if a lot of information needs to be entered manually.

Navigating input form fields

In general graphical user interfaces, you can move between different elements (fields, buttons, etc.) using shortcut keys. It has become a common practice to move between different pieces of information using the Tab key (tabulator, tab). It can be used in Netvisor to move between different input fields, so the mouse does not need to be used to focus on the input field. The reverse function (moving backward) can be performed with the Shift + Tab combination. Many other key combinations can also be reversed with the Shift key. The Tab key can also be used to select links and buttons, and then "click" them with the Enter key.

There are many other shortcuts, and general information can be found on the internet, for example, with the search terms "windows shortcuts".

Selecting data from a dropdown list

A company often has extensive registers in Netvisor, such as customer, supplier, and product registers. Finding information from them can sometimes be difficult, and for this reason, Netvisor has built-in good search features. A customer can be billed through the customer search, and products can be added and searched on the invoice using the product register search. However, in many places, large amounts of information are needed, so a dropdown list is used. Dropdown lists may contain customers, products, or even a chart of accounts. Firefox and Opera have a very handy feature that allows you to search for the desired item from the dropdown list by typing some of the first letters/numbers. This significantly speeds up the use of, for example, the chart of accounts. In other browsers (and generally in Windows programs), typing the first letter of the desired information can get you close to the desired point.

Searching for data on a page

With the browser's search function (shortcut Ctrl + F), you can quickly search for words, numbers, or parts of them even in long reports.

Mouse gestures

A new, innovative functionality in many browsers is mouse gestures. These refer to small movement combinations made with the mouse to perform common commands, such as "Back", "Next", "New window/tab". Mouse gestures are standard in Opera and available as an extension for Firefox. For power users, using mouse gestures significantly speeds up and facilitates internet browsing.

Frequently asked questions

How to ensure smooth browser operation with Netvisor?

Use the most popular browsers and the latest versions of the browser. Clear the cache and cookies if necessary.

Can I restrict traffic to Netvisor with a firewall?

Traffic restriction is at your own risk, but it is recommended to allow HTTPS traffic to FQDN addresses.

How to efficiently handle registry data in Netvisor?

Use browser tabs and search features to speed up finding information

Keywords: Netvisor, web browsers, security, cache, firewall restrictions, browser usage, efficient practices


This article has been translated using an AI-based translation tool.

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