I am the main user of the company but cannot access the controller, why?

You can manage Controller access rights in Netvisor by selecting User management > Access right profiles and opening the desired access right profile.

Make sure of the following:

• Ensure that every Controller user has the "Access to Controller page" option in their function-specific rights.
• Note that this right is already included in the All rights profile.
• Note that the company’s TPK role automatically receives administrator rights in the Controller.
• Note that the first user transitioning to the Controller also automatically receives administrator rights in the Controller.

Check the Netvisor rights of the first user transitioning to the Controller as follows:

1. Ensure that the user has one of the following Netvisor rights for the company where the service is to be implemented:
   • Accountant (KP)
   • User administrator (KH)
   • Accounting office administrator (TPK)
   • Company administrator
   • Company user profile
   • All rights profile
2. Ensure that the user transitions to the Controller only after one of the above rights has been granted.

You can add other Netvisor users as Controller users in the Controller by selecting Administration > Users.

1. Log in to the Controller as an administrator.
2. Select Administration > Users.
3. Select the Add new button.
4. Add the user to the Controller as an administrator. Note that you cannot edit your own access rights.

Proceed as follows if the user transitioning to the Controller does not have rights to the Controller section:

1. Grant the user the necessary rights in Netvisor (for example, "Access to Controller page" and the required access right profile).
2. Ask the user to transition to the Controller again.
3. Note that if the rights are missing, the user will be notified of the lack of access rights.
4. Note that the user will be shown the name of the administrator to contact to obtain access rights.

Frequently asked questions

Question: What rights must a Controller user have in Netvisor?

Answer: Every Controller user must have the "Access to Controller page" option in their function-specific rights. In addition, the first user transitioning to the Controller must have one of the following Netvisor rights for that company: Accountant (KP), User administrator (KH), Accounting office administrator (TPK), Company administrator, Company user profile, or All rights profile.

Question: Who automatically receives administrator rights in the Controller?

Answer: The company’s TPK role automatically receives administrator rights in the Controller. The first user transitioning to the Controller also automatically receives administrator rights in the Controller.

Question: How do I add other Netvisor users as Controller users?

Answer: After implementation, other Netvisor users must be added as Controller users by the administrator in the Controller by selecting Administration > Users and using the Add new button.

Question: Can I edit my own Controller access rights?

Answer: You cannot edit your own access rights in the Controller.

Question: What happens if a user does not have rights to the Controller section?

Answer: If a user transitioning to the Controller does not have rights to the Controller section, the user will be notified of the lack of access rights and shown the name of the administrator to contact.

Keywords

Controller, Access to Controller page, administrator rights, TPK role, All rights profile, Accountant (KP), User administrator (KH), Accounting office administrator (TPK), Company administrator, Company user profile, Netvisor users, access rights, Controller section, administrator

Did you find it helpful? Yes No