What integrations are available for Netvisor?
Netvisor's productized integrations can be found in Netvisor's Marketplace. If a suitable integration is not found in the Marketplace, you can contact Netvisor support at tuki.netvisor@visma.com to inquire if there is a ready-made Netvisor integration for the desired software. You can also contact the software provider to inquire if they are interested in implementing an integration with Netvisor.
How do I activate an integration?
To activate an integration, you must first create api identifiers in Netvisor.
- Go to Company menu > Api identifiers
- Create an identifier by clicking "Create new api identifier"
- The new identifier will appear first in the list. The user identifier and key are updated in the integration settings / provided to the software partner.
Additionally, you must allow access rights for api resources for the integration. If the integration is found in the Marketplace, it is allowed under the name "Ready-made integrations". Otherwise, you will receive an access key from the integration developer, which allows the integration to be activated under "Customized integrations".
- Go to Company menu > Access rights for api resources
- Search for the integration by name or access key
- Use the toggle switch "Integration blocked" to allow the integration access to all resources
- You can allow individual resources using the "Blocked" toggle switch next to the resource
Where can I find the CustomerID and -key?
To activate an integration, you must create api identifiers by opening Company menu > Api identifiers and creating identifiers from the button at the top right of the page "Create new api identifier". The created user identifier and key are provided to the integration developer or added to the integration settings. The user identifier is the CustomerID and the key is the CustomerKey.
What costs are associated with using the integration?
In Netvisor, the use of the api is included in the Professional, Premium, and Payroll packages. If the company is using another service package, the service package must be changed in Netvisor Store to activate the integration. Additionally, if purchase invoices, attachments, or eScan materials are imported into Netvisor through the integration, a separate transaction fee is charged for these. Other integration costs should be confirmed with the integration developer.
Why is the integration no longer working?
Check if the api identifiers or user are still available in Netvisor. Removing a user from the company also deletes the api identifiers, causing the integration to stop working. The integration can be restored by having the company user create new api identifiers and update them in the integration settings or provide them to the integration developer.
Why hasn't the material (e.g., sales, purchase invoice) transferred to Netvisor through the integration?
First, confirm with the integration developer whether the material transfer encountered an error. The Netvisor api returns an error message indicating why the material transfer failed. The error must be corrected either in the material being imported through the integration or necessary actions must be taken in Netvisor, e.g., opening the financial period, so that the material can be imported into a locked period. After correction, the material should be sent again.
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