This guide explains how to add a payment plan to a sales invoice, how to manage invoices with a payment plan, and how to monitor any potential payment delays.

You can open the view for adding a payment plan by selecting Sales > Sales invoices > Open sales invoices > open the desired invoice.

If a desired payment plan has been agreed with the customer for a sales invoice, the payment plan can be added to the sales invoice. The payment plan always applies to the entire invoice amount, and it can also be set for an invoice in a locked period.

  • Open the desired sales invoice.
  • Select Payment plan: Set at the top of the invoice.
  • Define the payment plan for the entire invoice amount.
  • Save the payment plan.

In the view that opens, the open amount of the invoice is shown, and the view contains fields for the installment amounts and due dates.

  • Allocate the open amount of the invoice to the desired due dates.
  • Enter a due date and amount for each installment.
  • Make sure that the installment amounts match the total invoice amount.
  • Save the changes you made.

When the payment plan has been saved, it is shown on the invoice in the payment plan section. From this section, the payment plan can be opened or deleted.

  • Open the invoice for which the payment plan has been saved.
  • Go to the payment plan section of the invoice.
  • Select to open the payment plan if you want to view or edit it.
  • Select to delete the payment plan if you want to remove it from the invoice.

You can open the view for invoices with a payment plan by selecting Sales > Sales invoices > Open sales invoices.

Invoices with a payment plan can be displayed in open sales invoices when the payment plan field is enabled in the view.

  • Open the Open sales invoices view.
  • Make the Payment plan field visible.
  • Click the Update view button.
  • Check which invoices have a payment plan.

These invoices with a payment plan can also be searched via the advanced search.

  • Open the Open sales invoices view.
  • Select Advanced search.
  • Select the fields related to the payment plan as search criteria.
  • Run the search and review the search results.

You can review overdue installments in a payment plan by selecting Sales > Interest and collection > Customer-specific collection.

If the customer has not paid an installment in the payment plan on time, the overdue installment is shown in the Customer-specific collection view.

The view shows information by customer. In the example situation, the customer has a total of 11,904 euros in the payment plan, and of this, 10,000 euros is overdue, meaning the payment plan due date is in the past. In the view, you can define how many days the payment plan can be overdue.

  • In the Customer-specific collection view, check the total amount of the customer’s payment plan.
  • Check how much of the payment plan amount is overdue.
  • Define how many days the payment plan can be overdue.

If the first installment is overdue, the first installment is shown in the Open sales invoices view as already overdue, even if the actual due date of the invoice is still in the future.

Cash flow forecast takes the payment plan into account and shows the invoice amounts according to the payment plan based on their due dates.

Frequently asked questions

Question: Can I add a payment plan only for part of the sales invoice amount?

Answer: No, you cannot. The payment plan must cover the entire invoice amount.

Question: Can I set a payment plan for an invoice that is in a locked period?

Answer: Yes, you can. A payment plan can also be set for an invoice in a locked period.

Question: Where can I see which invoices have a payment plan?

Answer: You can see invoices with a payment plan in the Open sales invoices view when you make the Payment plan field visible and update the view. You can also search for these invoices via the advanced search.

Question: How can I see if an installment in the payment plan is late?

Answer: You can see overdue installments in the payment plan in the Sales > Interest and collection > Customer-specific collection view. In addition, if the first installment is overdue, it is shown as overdue in the Open sales invoices view.

Question: Does the cash flow forecast take the payment plan into account?

Answer: Yes, it does. The cash flow forecast takes the payment plan into account and shows the invoice amounts according to the payment plan based on their due dates.

Keywords: Payment plan, sales invoice, due date, cash flow forecast, customer-specific collection.

This article has been translated using an AI-based translation tool. The contents or wording of these instructions may differ from those in other instructions or in the software.


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