This guide answers the question of what Netvisor Community is and where to find it. Netvisor Community is an open channel for all our users and can be utilized around the clock. Here we publish important current announcements, product news, and weekly tips for effective use of Netvisor for our users. Stay updated on the latest topics and explore Netvisor Community!  

Contents

Open Netvisor Community from the top bar of the support site by selecting support site > Netvisor Community link in the top bar:

Open Netvisor Community directly from Netvisor by selecting Netvisor > Help menu in the top right corner > Netvisor Community:


Logging into the Community

You log into the Community with the same credentials as the support portal. As a logged-in user, you can follow new publications in different topic areas and participate in discussions in the Community.

To register and log into the support portal, proceed as follows:

  • Read the article Tukiportaalin käyttö, which contains detailed instructions for registering and logging into the support portal.

Subscribing to publications

You can subscribe to the latest publications from Netvisor Community directly to your email, so you get immediate information about the latest updates and announcements. Subscribing to new publications is possible as follows:

  1. First, log in or register to the support portal by entering the address https://support.netvisor.fi/fi/support/login in your browser.
  2. After logging in, return to the Community by selecting support portal > Netvisor Community and open the publication section you want by selecting the section name or the "Show all" button.
  3. From the opened view, select the "Follow" button in the top right corner to receive notifications of new publications in the topic area directly to your email.


When you have subscribed to notifications for new topics in the publication section, the button will update to "Following" status. Our customer service recommends subscribing to notifications especially for important announcements, product news, and usage tips published by our experts.

In the Community, you will find four different publication sections where we have compiled information related to specific topic areas.

Important announcements

In the Important announcements section, we inform Netvisor users, for example, about the following:

  • exceptional customer service opening hours
  • maintenance and service interruptions
  • possible disruptions

Product news

By following the Product news section, you stay updated on the latest features and updates of Netvisor. In this section:

  • we publish a weekly release bulletin about product updates
  • product development informs about new features

Usage tips

In the Usage tips section, you will find our experts' best tips for effective use of Netvisor. In this section:

  • we share weekly usage tips on different topics
  • we publish tips for both payroll clerks and accountants
  • you will also find tips related to the interface

Discussions

In the Discussions section, you can:

  • have open discussions with other Netvisor users
  • share your own ideas related to the use of Netvisor
  • ask questions that our customer service answers on weekdays

The Community is an open and public platform for all users, so please do not share sensitive information here.

Frequently asked questions

What is Netvisor Community?

  • Netvisor Community is an open channel for all users, where important announcements, product news, and weekly usage tips for effective use of Netvisor are published.

Where can I find Netvisor Community?

  • Open the Community from the top bar of the support site or from the Help menu in the top right corner of Netvisor.

How do I log into Netvisor Community?

  • Log into the Community with the same credentials as the support portal. You can find instructions for registration and login in the article "Tukiportaalin käyttö".

How do I subscribe to Netvisor Community publications to my email?

  • Log into the support portal, go to the desired publication section in the Community, and select the "Follow" button in the top right corner of the view. After this, you will receive notifications of new publications to your email.

What publication sections are there in Netvisor Community?

  • There are four publication sections in the Community: Important announcements, Product news, Usage tips, and Discussions.

Why is it worth following Important announcements, Product news, and Usage tips?

  • Customer service recommends following these sections so that you stay updated on service disruptions, new features, and tips for effective use.

Can I share sensitive information in the Community?

  • No, you cannot. The Community is an open and public platform for all users, so do not share sensitive information there.

keywords: Netvisor-community, community, important announcements, usage tips, discussions, product news

This article has been translated using an AI-based translation tool. The contents or wording of these instructions may differ from those in other instructions or in the software.


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