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This help covers the use of the PDF eKirje printing service, which allows sending various documents through the printing service. The help includes information on service limitations, billing principles, implementation, Maventa account requirements, scheduling, and the sending process.

CONTENTS

General

The PDF eKirje printing service allows, in addition to invoices, also offers, orders, vendor address notifications, collection letters and reminders, as well as payslips to be sent through the printing service, also abroad. The service is implemented together with Maventa and is available in parallel with the e-invoice sending service.

Sales documents can be sent with a custom logo uploaded to Netvisor. The document is printed for the recipient exactly as it appears when you print it yourself. Printing can be done in both black and white and in color.

Attachments can be added to orders and invoices. Attachments are added to the invoice either in the printing/sending process view or through Netvisor's eScan service, from where they can be attached to invoices in PDF format. Attachments can be sent to the printing service together with orders and invoices. If your attachments are in color, use color printing.

The transmission of consumer customer invoices to Kivra digital mailboxes is possible going forward. If a consumer customer's invoice is sent from Netvisor as a PDF eKirje and the recipient has Kivra in use, the invoice is automatically directed to Kivra instead of paper mail.

Limitations

  • PDF files sent to the printing service must not contain unembedded fonts.
  • Scan attachments to be sent to the printing service in image format.
  • The recommended PDF version is 1.3. Newer versions may have issues with layers, transparencies, etc., but material is not rejected based on the version alone.
  • For colored material, use color printing, because in black and white printing colored attachments may be rejected.
  • Do not try to cancel a PDF eKirje sending after you have pressed the "Send materials to PDF eKirje printing service" button, because the sending can no longer be canceled.

Billing principles

  • Note that opening the PDF eKirje printing service is free of charge.
  • Note that printed invoices are charged according to the price list unit price, which includes:
    • printing the 1st invoice page
    • the envelope
    • inserting into the envelope
    • postage for the selected letter class
  • If a sales invoice requires a second or more pages, note that these are charged separately according to the price list .

Implementation

You can open the implementation view of the PDF eKirje printing service by hovering the mouse cursor over the Store icon in Netvisor and selecting "Enable" for the PDF eKirje printing service in the Electronic service channels menu.

Maventa account

  • Make sure that the company's Maventa account is in use and connected to Netvisor so that you can send documents to the printing service.
  • Follow the instructions for opening the Maventa connection on the Maventa connection page.
  • If the company's Maventa account has previously been used in another system where prints have been routed through Maventa, connect the company's printing service account manually to Netvisor using a username and password.
  • In that case, follow the instructions on the PDF eKirje printing service credentials page.

Scheduling and processing

  • Deliver the customer's material to the service provider in PDF format from the Netvisor program.
  • Note that material sent from the Netvisor program cannot be canceled after sending. If necessary, contact the recipient of the material to request that the material be disregarded.
  • Send invoices from Netvisor before 22:30 so that they will usually make it to the last daily dispatch to the provider.
  • Note that material arriving at the provider's server by 24:00 on working days (Mon–Fri) is processed the next working day. The material is printed, enveloped and handed over to Posti for distribution as Priority or Economy class letters.
  • Note that electronic documents are delivered to NetPost on the same or faster schedule as corresponding Priority and Economy class letters.

Priority letter (1st class), domestic:

  • Make sure that Priority PDF files arrive at the provider's server by 24:00 on working days (Mon–Fri).
  • In that case, the material is processed the next working day, printed, enveloped and distributed in basic distribution in accordance with Posti's general delivery terms.
  • You can assume that letters are distributed on the next working day and the rest at the latest on the second working day.
  • Note that the total delivery time is 2–3 working days from when the material has been left on the provider's server.

Economy letter (2nd class), domestic:

  • Make sure that Economy PDF files arrive at the provider's server by 24:00 on working days (Mon–Fri).
  • In that case, the material is processed the next working day, printed, enveloped and distributed in basic distribution in accordance with Posti's general delivery terms during the next three working days, the rest at the latest on the fourth working day.
  • Assume that Economy letters with the correct address are distributed to recipients with 96% certainty during the three working days following posting, and the rest at the latest on the fourth working day after posting.
  • Note that the total delivery time from when the material has been left on the provider's server by 24:00 on working days (Mon–Fri) until the recipient receives the letter is 5–6 working days.

Letters going abroad:

  • Note that Priority letters addressed abroad are dispatched from Finland towards the destination country on the next working day or on a working Saturday, or otherwise on the first available connection.
  • Assume that shipments are mainly delivered to the destination country by air.
  • Note that letters are distributed in the destination country to recipients within the delivery time defined by the destination country.

Sending material

  1. Make sure that the invoice has address information so that you can send the invoice as a PDF eKirje.
  2. Prepare the invoice ready in Netvisor.
  3. Select the "Send invoice" button at the bottom of the invoice so that the invoice moves to the sending process.

  1. In the sending process, select the "Send to PDF eKirje printing service" button.
  2. If necessary, check the sending channel. Netvisor offers the most electronic sending channel by default, and if there is an e-invoice address behind the customer, Netvisor offers this primarily.
  3. Change the sending channel to the PDF eKirje printing service if you want to use the printing service instead of an e-invoice.

Frequently asked questions

How do I enable the PDF eKirje service?

Enable the PDF eKirje printing service in Netvisor by hovering the mouse cursor over the Store icon and selecting "Enable" for the PDF eKirje printing service in the Electronic service channels menu.

What does the billing include?

The billing includes printing of the 1st invoice page, the envelope, inserting into the envelope and postage for the selected letter class. The second and subsequent pages are charged separately according to the price list.

Can I cancel PDF eKirje sendings?

You cannot cancel PDF eKirje sendings after you have pressed the "Send materials to PDF eKirje printing service" button. If necessary, contact the recipient of the material and ask that the material be disregarded.

How do I ensure Maventa account compatibility?

Make sure that the company's Maventa account is connected to Netvisor according to the Maventa connection instructions. If the account has previously been used in another system, connect the printing service account manually to Netvisor using a username and password according to the PDF eKirje printing service credentials instructions.

What kind of documents can I send via the PDF eKirje printing service?

You can send invoices, offers, orders, vendor address notifications, collection letters, reminders and payslips, also abroad.

What are the requirements for PDF files and attachments?

Make sure that PDF files do not contain unembedded fonts and that you use the recommended PDF version 1.3. Scan attachments in image format and use color printing with colored attachments so that the attachments are not rejected.

When are PDF eKirje sendings delivered to recipients?

The delivery time for Priority letters is usually 2–3 working days and for Economy letters 5–6 working days from when the material has been left on the provider's server. Priority letters going abroad are delivered to the destination country by air and distributed according to the destination country's own delivery times.

Keywords: PDF eKirje, printing service, Netvisor, Maventa, sales documents, billing

This article has been translated using an AI-based translation tool. The contents or wording of these instructions may differ from those in other instructions or in the software.


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