This guide provides information about the bank transaction view. In the bank transaction view, you can monitor bank and invoice transactions, which include the statuses of successful, erroneous, and pending payments. The guide includes information about user rights, the statuses of materials, as well as the cancellation of payments and handling of error situations. 

Open the bank and invoice transaction monitoring view by selecting Purchases > Payments > Bank transaction view. The view always shows the latest successful transaction as well as all erroneous and pending materials by transaction type.

CONTENTS

User rights to the bank transaction view

The bank transaction view shows payments and possible errors to users who have sufficient rights.

  • Make sure that you have payment rights to the company.
  • Make sure that you have read or edit rights to the payment section in function-specific rights.
  • Use KH rights if you want to see payments and possible errors with the KH role.
  • Make sure that you have edit rights in the payment section if you want to handle payments. To handle payments, you need edit rights in the payment section.

Transaction types

The bank transaction view shows bank and invoice transactions by transaction type.

  • SEPA payments (xml)
  • tax payments (bank transfer)
  • External payment orders
  • Salaries (Repetitive payments)
  • Travel expense reports
  • Salary advances
  • sent invoice material

The view also lists received invoice materials (e-invoices and scanning service invoices).

By clicking the account number (and in the case of received invoices, the material type specification), you can view the transaction history. The transactions are listed in chronological order.

  • Click the account number when you want to view the transaction history of the account.
  • For received invoices, click the material type specification when you want to view the transaction history of that material.

Salaries (Repetitive payments)

Salaries (repetitive payments) and travel expense reports are always shown as zero-sum in the bank transaction view. This way, for example, an accounts payable user cannot see the amount of paid salaries or travel expense reports through this view.

You can check the payment batches sent to the bank from salaries in more detail by clicking the account number and amount field.

  1. Select transaction type Salaries (Repetitive payments).
  2. Click the account number in the "Account" section for the salary payments you want to view.
  3. Click the Amount 0.00 link to open a new payment list. From the repetitive payment material, a new report opens where you can see the detailed content of the payment batch. The amount acts as a link to the report (see image below).

  4. In the Paid material view that opens, check the paid salary amounts per recipient. The view also shows the salary payment date and the material creation time.


If the salary material comes as an external payment from another system, then only zero is shown as the amount, and you cannot drill down into the material.

Statuses of materials

The statuses of materials visible in the bank transaction view are as follows:

  • OK = the bank has acknowledged the receipt of the material
  • in process = the payment is being processed (awaiting bank acknowledgement)
  • error = the payment has resulted in an error (a more detailed description of the error is in the specification under the payment)
Even if the bank has acknowledged the receipt of the payment material to the payment service, the payment may still not be executed. Possible reasons for this include:

Missing payments traffic agreement

There is no agreement with the bank for invoice payments in the payments traffic agreement between Netvisor and the bank, or the agreement has not been made at all.

Service ID is incorrect

By default, the service ID is 0 + company business id without a hyphen, but the bank can make an agreement with another number series, such as 1 + company business id without a hyphen.

  • Open bank account management if the service ID has been agreed to a different number series.
  • Open the account in edit mode and change the service ID to match the number series agreed with the bank.
  • Contact support if the correct payment ID is not found in the menu so that support can add the correct ID for the bank account.

Error in recipient's account number
The account number may be formally correct (the check digit matches), even if the account is not in use. This is not detected in the material receipt check at the bank, but only in the next batch run.

Insufficient funds
Even if there are sufficient funds in the account to make the payment when the material is sent from Netvisor, or when the bank makes the next batch run, there may not be enough funds on the payment due date.

Invoices and bank transfers are in the "payment service" status in Netvisor in the accounts payable and bank transfer view until a bank statement is received in Netvisor, showing the payments sent from invoices in the LMP breakdown. Therefore, it is important to monitor invoices that remain in the "payment service" status even after the due date and receipt of the bank statement.

Handling erroneous payments

In the bank transaction view, payments that have resulted in an error are shown in red. The error feedback and a more detailed specification in parentheses, if available, indicate the reason for the payment error.

  • Check erroneous payments in the bank transaction view from the rows marked in red.
  • Read the error feedback and the more detailed specification in parentheses to see the reason for the payment error.
  • See the detailed guide for handling erroneous payments.

Cancelling payments and salaries from the bank

You can cancel payment materials and salary materials sent to the bank through the bank transaction view. Cancelling payments requires payment rights.

  • Open the bank transaction view by selecting Purchases > Payments > Bank transaction view.
  • Make sure that you have payment rights before cancelling payments or salaries.
  • See the detailed guide for cancelling payments and salaries.

Invoices and bank transfers in payment

The bank transaction view shows which invoices and bank transfers are in payment, meaning from which invoices and bank transfers a payment order has been sent to the bank.

  • Open the bank transaction view by selecting Purchases > Payments > Bank transaction view.
  • Click the account number for which you want to check the invoices and bank transfers in payment.
  • Check from the list which invoices and bank transfers are in payment and for which a payment order has been sent to the bank.

Frequently asked questions

Question: How do I access the bank transaction view?

Answer: Open the view by selecting Purchases > Payments > Bank transaction view. Make sure that you have payment rights to the company as well as read or edit rights to the payment section.

Question: What do the material statuses OK, in process and error mean?

Answer: OK means that the bank has acknowledged the receipt of the material. in process means that the payment is awaiting bank acknowledgement. error means that the payment has resulted in an error, and a more detailed description of the error is shown in the specification under the payment.

Question: How do I check salary payment batches sent to the bank?

Answer: Select transaction type Salaries (Repetitive payments), click the account number and then the Amount 0.00 link. In the Paid material view that opens, you can see the paid salary amounts per recipient, the salary payment date and the material creation time.

Question: How do I see which invoices and bank transfers are in payment?

Answer: Open the bank transaction view and click the account number. The view shows which invoices and bank transfers are in payment and for which a payment order has been sent to the bank.

Question: Can I cancel a payment or salary material sent to the bank?

Answer: Yes. You can cancel payment materials and salary materials sent to the bank through the bank transaction view if you have payment rights. More detailed instructions can be found in the guide for cancelling payments and salaries.

Question: Why is the payment not executed even though the material status is OK?

Answer: The payment may not be executed, for example, if the payments traffic agreement is missing, the service ID is incorrect, the recipient's account number is invalid, or there are not enough funds in the account on the payment due date.

Keywords: bank transaction view, payments, account number, salaries, repetitive payments, statuses of materials, cancelling payments, erroneous payments

This article has been translated using an AI-based translation tool. The contents or wording of these instructions may differ from those in other instructions or in the software.


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